Privacy Policy

Who this service is for

Lemonade HQ is a private workplace service for authorized Lemonade team members. Access is provided through an approved Google Workspace account and is not intended for children or the general public.

Information we process

• Account and profile: work email, name, profile photo, role, location preference, account status, and Google authentication identifiers.
• Workplace content: chat and voice messages, groups, reactions, attachments, tasks, comments, calendar items, Meet details, presence, typing status, drafts, and notification preferences.
• Google Workspace data: Calendar events, Meet conference information, and Gmail information only when the user invokes a connected feature and grants the required permission.
• Device and usage: device platform, app version, push-notification token, sign-in session, feature activity, diagnostics, and approximate location selected for weather.

How we use information

We use this information to authenticate team members; deliver chat, tasks, calendar, Meet, notifications, attachments, and administrative controls; synchronize the portal and mobile apps; maintain security; troubleshoot problems; and provide optional AI-assisted task suggestions.

We do not sell personal information or use workplace content for third-party advertising.

Google API data

Lemonade HQ's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. Google data is used only to provide the user-facing Workspace features that the user requests.

Service providers and transfers

We use vetted providers for Google authentication and Workspace services, application hosting, databases, file storage, mobile builds and push delivery, transactional email, GIF search, and optional AI assistance. These providers process information only to operate the service under their applicable agreements and security controls. Information may be processed in the United States and other locations where those providers operate.

Retention and security

We retain account and workplace information while the account is active and as needed for legitimate business, security, legal, and continuity purposes. We use encrypted network connections, authenticated access, role-based administrative controls, and provider security protections. No system can guarantee absolute security.

Your choices and account deletion

Users can manage notification, sound, preview, and personalization choices in the app. A deletion request can be initiated in Lemonade HQ under Profile & settings → Privacy & data → Request account deletion. If app access is unavailable, use our external deletion page. Requests are normally completed within 30 days. Limited records may be retained where required for legal, security, fraud-prevention, or business-continuity obligations, and protected backups may age out on their normal schedule.

Changes and contact

We may update this policy as the service changes. The effective date above will be revised when material changes are made. Questions or privacy requests can be sent to adm@lemonadetv.com.